We Make Claims
Simple!
Republic Life handles claims quickly and
fairly, while keeping you informed at all
times.
fairly, while keeping you informed at all
times.
Step 1
Submit Claim
Tell us who passed away and what happened. Provide us with the name and date of birth of the deceased and any additional information that would help us
understand the nature of the claim.
Step 2
Provide Contact Information
Tell us who you are. Provide us with your name and contact information so that we may reach you and give you updates on the progress of your claim.
Step 3
We Will Contact You
We will contact you within 2 to 3 business days to arrange a meeting so that you can bring in the required documents for the processing of your claim.
Step 4
Claim Processing
We will review the documents provided to determine whether the claim is
approved or whether further investigation is required.
Step 5
Claim Payment
Once your claim is approved, the death benefit is paid as a lump sum to the named beneficiary(ies) within 3 to 5 business days.
Frequently Asked Questions:
1. What Documents do I Need to Make a Claim
You will need to provide us with:
- A copy of the death certificate
- A copy of the beneficiary ID
- Copy of the Insured’s ID
2. What Additional Documents may be Requested by Republic Life?
If death is due to an illness or disease a physician’s statement may be required.
If death is as a result of violence or criminal activity a police certificate may
be requested.
3. How Soon will my Claim be Paid?
Once a claim is made, all documents have been submitted, and we have
received sufficient evidence to determine the cause and circumstance of
death, a lump sum will be paid to the named beneficiary(ies) within one
month.
4. Can I Make a Claim on Behalf of a Dependent?
Yes, you do not need to be the named beneficiary to make a claim.
5. Why may my Claim not be Paid?
For all reasons why a claim may not be paid, please review the Pre-Existing
Condition clause and the Benefit Exclusion and Exemption clause in your
policy contract.